Training for Courageous Conversations

What happens when we stop avoiding the hard stuff?

When we move beyond surface-level agreement and into the discomfort of difference—something better becomes possible. That's the promise of Courageous Conversations. These are some of the conversations that matter to us most:
  • Asking for a raise
  • Giving critical feedback
  • Saying no to someone in need
  • Confronting disrespect and unethical behaviours
  • Disagreeing with the majority
  • Apologising
  • Asking for help
These moments are never easy. But avoiding them comes at a cost—to relationships, to performance, and to the cultures we're trying to create.

Why Courageous Conversations Matter

At work, and in our personal lives courageous and effective agency often comes down to your ability to have hard, honest conversations—especially when the stakes are high. And yet, we often hold back.

Why?

Because we fear getting it wrong. Being judged. Losing face. Damaging relationships. Facing retribution.
But staying silent doesn’t protect us—it just delays what needs to happen. There's a cost to this.

And here’s the truth:

There is no such thing as a diplomatic hand grenade.
Sugar-coating it, throwing it softly—it still causes damage. And keeping it to yourself? That’s just holding onto the grenade after you’ve pulled the pin.


Courageous Conversations call us to a different way of showing up. One that requires vulnerability, clarity, and above all—courage = Being Vulnerageous.

What you will learn:

This 6-hour Growth-shop takes place in two 3-hour sessions virtually or one six-hour session in person.  In these sessions we will cover:

  • Wendy sharing her internationally recognised, powerful story where she journeyed from the isolation of being a whistleblower to finding the clarity, connection, and impact that comes from mastering Courageous Conversations.  Storytelling is often the spark to create psychological safety that says "You're not alone, and its safe to be real here".
  • What IS a Courageous Conversation -we label certain conversations as difficult or tough—as if the only measure is how uncomfortable, high-stakes, or conflict-laden they are. These labels focus on the emotional weight or potential fallout, framing the conversation as something to survive, manage, or avoid altogether. Courageous Conversations, in contrast, is about investing courage in having the conversation, and not merely the outcome.
  • Participants will learn how to maintain strong relationships while making meaningful progress on issues that matter. We explore how our divided minds—conflicting thoughts, emotions, and inner narratives—can create barriers to honest conversations, and how recognising these internal dynamics is key to building trust and clarity. Participants will identify their moral foundations, develop intellectual humility, and practise perspective-taking to better understand views that differ from their own. We also examine the power of language—why words matter—and how thoughtful communication can foster connection rather than conflict. Ultimately, this session helps participants build the courage to ‘collide’—to face into tension with empathy and purpose—knowing that growth, alignment, and belonging often emerge through courageous, well-held conversations.
  • Eleven Steps to  Courageous Conversations for Social Fitness© guiding participants through a structured process to prepare for high-stakes or emotionally charged interactions. It begins with clearly describing the situation—capturing a concise and honest summary of the conversation they want to have. Participants then identify and categorise their automatic thoughts, recognising how these unexamined mental patterns can reinforce self-doubt or avoidance. By challenging the most dominant and unhelpful of these thoughts, they start to shift their internal dialogue. From there, they craft a supportive, affirming statement to use as a grounding tool before and during the conversation. With that mindset in place, participants set clear, values-aligned behavioural goals for the interaction—focusing not just on what they want to say, but on how they want to show up. This step-by-step process helps build clarity, emotional resilience, and the courage to engage in honest, relationship-building dialogue, even when it feels uncomfortable.
  • Steps to Providing and receiving Feedback

Who is this for?

Anyone looking to improve their interpersonal communication skills.  Participants include individuals, contributors and leaders of all levels.  Content is delivered in a way to be relevant to any industry or profession.

Benefits from Courageous Conversations

From honest disclosures to meaningful feedback, courageous conversations open the door to trust, growth, and collaboration—offering a powerful alternative to whistleblowing and conflict, and unlocking the generative flow of ideas, insight, and transformation.  We believe that conversations grounded in courage can unlock transformation.

  • It’s tempting to seek agreement and avoid tension.
  • But it's in the differences—the friction—that better answers emerge.
  • No right or wrong. Only better.

This is the core of generative dialogue. It’s about:

  • Speaking up without shutting others down.
  • Listening for what’s true, not just what’s easy.
  • Valuing the discomfort of growth over the comfort of silence.


Imagine the impact on your team, your culture, and your results when people communicate openly, challenge respectfully, and collaborate creatively.

This Is About More Than Conflict—It’s About Courage

We’re not just talking about tough conversations. We’re talking about the kind of workplace and social cultures you want to build:

  • Where diversity of thought is not just accepted, but welcomed
  • Where belonging is built through honesty, not avoidance
  • Where feedback is a tool for growth, not a threat
  • Where teams are willing to challenge each other—because they care enough to try

In Person Training Program Details

While we offer two modes of instruction, we have a strong preference for in-person training. This format allows for richer, more nuanced communication—something that's often lost in virtual environments. Facial expressions, tone of voice, and body language play a vital role in how we teach and how learners engage with the material. In-person sessions create a more dynamic and responsive learning environment, where courage and connection come naturally.

Courageous Conversations training is available onsite at your company anywhere, and globally. Class sizes are limited to 20 participants so that interaction and learning are maximised.

Courageous Conversation in person training includes:

  • 6 hours of training and activities
  • Training workbook, templates and tools
  • Format: One 6-hour session delivered in person

Virtual Training Program Details

All virtual sessions are live, instructor led.  Virtual training takes place over a Zoom meeting.  Class sizes are limited to 20 participants so that interaction and learning are maximised.  Once registered, participants will receive details on how to join the Zoom meeting. Courageous Conversation Virtual Training includes:
  • 6 hours of live virtual training and activities
  • Digital training manual, and additional resources.  These will be sent via emailbefore the first session.
  • Format: Two 3-hour sessions delivered virtually over two weeks.
  • Online Platform  - Zoom
  • For Participation you will Need:
  • A computer, laptop, iPad or smart phone
  • Internet access

Ready to Begin?

If you're looking to lead with more courage, communicate with more clarity, and create spaces where everyone can belong and thrive—Courageous Conversations Training is your starting point.

Let’s turn discomfort into dialogue.  Let’s lead with courage.

Enquire Now 

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