The Whistleblowing Hotline Trap - we were not shaped by evolution to press buttons and wait on hold. We did not survive ice ages and wars to be redirected to a menu of options.Yet here we are—in a civilisation where the primary mode of dispute resolution is a hotline, not a face, not a voice in the same room.
We are meant to speak, not "submit a ticket." We are wired to connect, not escalate a case to tier-two support.
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